Returns & Exchanges

At Kelme, we want to ensure you have the right gear for your game, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back to the field as quickly as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

3

Ship It Back

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing